Welcome to The Water Site

thewatersite.co.uk, i is a family business operated from Mareham On The Hill, Horncastle, a small village nessling on the edge of the Lincolnshire Wolds. Our nearest town being the Market Town of Horncastle. Horncastle has the reputation of being the regional centre for antiques in the East Midlands. The location of our business provides us with amazing sunsets throughout the year but some of the worst weather in winter months.
 

Thewatersite are dedicated to ensuring your total satisfaction. If you have any suggestions or comments, please contact us. More information can be found in our help section.


Purchasing Goods
Purchasing from our site could not be easier. Just browse our website and add items to your shopping cart by clicking on them. After you have finished shopping, click on "Checkout" and you will be asked for a few details that we need to be able to complete your order. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

Thewatersite accepts Visa, MasterCard, Solo, Switch, Visa Delta. & Paypal. All goods detailed on our site are in stock and available for sale. You may send your credit card information via phone, fax, or post.. But if you wish to pay by, cheque, or direct to our account, then please email your request to sales@thewatersite.co.uk   and we will contact you.


Shipping And Handling
If you order before 2pm we aim to ship your order the same day. All larger items are shipped via a pallet network. Most items are Shipped via  Royal Mail , UPS/Parcelforce within the UK.
 
International shipments are sent by different methods. Small items are seny by Airmail Packet Post, larger iterms are sent by tracked, insured international courier UPS/ FedEx / DHL.

Visit our home page

Delivery Schedule
Orders are dealt with quickly, and are usually delivered within 3 business days, many next day. International orders are generally received in less than 7 days.

Back Orders
Do not exist at thewatersite. If it is not in stock you won’t be able to buy it.

Credit Card Security
We do not proceess or handle your credit card information on our web site. All transactions are conducted on the secure web server of  Sagepay who connects directly with your card providers secure servers. Rest assured that your card details are safe with us.

Guarantee
We offer a full 12 months return to base warranty on equipment used in a domestic environment, when used commercially this is reduced to 6 months. In the event of a problem please contact us promptly and we promise to deal with the problem effectively. We treat our customers how we expect to be treated ourselves and we are real fussy folk.

Contact Us
If you need to contact us, please  email sales@thewatersite.co.uk

Location

UK Office
Thewatersite.co.uk
Mareham On The Hill
Horncastle
Lincolnshire
LN9 6PQ
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